Privacy Policy

Information we collect

When you request a quote, we collect your name, email address, phone number, and the project information you provide, including your company name if supplied, location, timeframe, number of people, and session requirements. We also record your provider-sharing consent and browser information associated with that consent.

Our website and service providers may process technical information, such as IP addresses, browser details, and request logs, to deliver and protect the service. If you use an account or communicate through the platform, we process the account and message information needed for those features. Please avoid including sensitive personal information in your inquiry.

How we use your information

We use your information to review and manage your inquiry, find a suitable photography provider, respond to you, arrange estimates and scheduling, support project communications, maintain business records, and protect the platform against misuse. Submitting an inquiry does not confirm a booking.

Sharing with an independent photographer

The inquiry form asks for your consent to share your request with one selected independent photography provider for estimating and scheduling. Your contact details are shared with the selected provider after they accept the assignment. If an assignment needs to be reassigned, another selected provider may receive the information needed to handle your request.

Independent providers operate their own businesses. Their handling of information collected directly from you, their booking terms, and their photography services may be covered by their own policies. You can ask your photographer about those practices before booking.

Services that help us operate

We use service providers for website hosting, database storage, account access, email delivery, and payment processing where applicable. They process information needed to provide their services under their own terms and privacy policies. We may also disclose information when required by law or necessary to address fraud, security issues, or disputes.

Cookies and account access

Account features use cookies or similar browser storage to maintain sign-in sessions. You can manage cookies in your browser settings; blocking them may prevent account features from working.

Retention and security

We retain inquiry, project, consent, and communication records as needed to manage requests, provide services, maintain business records, and address legal obligations or disputes. Retention depends on the information and its purpose. We use access controls and other safeguards, but no online service can guarantee absolute security.

Your questions and choices

Contact us to ask about your information, request a correction or deletion, or withdraw consent for future provider sharing. We may need to verify your identity. Some records may need to be retained for business or legal reasons, and withdrawing consent does not undo information already shared.

Email privacy@miamiheadshots.com with the subject “Privacy request.” If your request concerns information held separately by your photographer, contact that provider as well.

Changes to this policy

We may update this page as our services change. The date above identifies the latest revision.